Here's a good synopsis/review of the book. It's about, you guessed it, assholes. How to recognize one, how to stop being one, how to deal with them when forced to interact with them. My favorite: The dirty-dozen list of asshole actions:
- Personal insults
- Invading one’s personal territory
- Uninvited personal contact
- Threats and intimidation, both verbal and non-verbal
- Sarcastic jokes and teasing used as insult delivery systems
- Withering email flames
- Status slaps intended to humiliate their victims
- Public shaming or status degradation rituals
- Rude interruptions
- Two-faced attacks
- Dirty looks
- Treating people as if they are invisible
For what it's worth, I work with someone guilty of ALL TWELVE.
1 comment:
We have to wait until February? I need it NOW!
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